Last updated: April 21, 2026
Multistreamers ("we," "us," or "our") operates the website multistreamers.us and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
When you create an account, we collect your name, email address, and authentication credentials through our third-party authentication provider (Clerk).
Payments are processed through Gumroad. We do not store credit card numbers or bank account details. Gumroad handles payment processing and stores your payment information in accordance with their own privacy policy.
We collect information related to your streaming activity, including RTMP stream keys, destination platform configurations, stream metadata (bitrate, resolution, duration), and connection logs.
We automatically collect information about how you interact with the Service, including IP addresses, browser type, operating system, referring URLs, pages viewed, timestamps, and device identifiers.
We use cookies and similar technologies for authentication, session management, and analytics. You can control cookie settings through your browser preferences.
If you use features that process video or audio content, we may process biometric identifiers or biometric information as described in our Biometric Data Policy. We will obtain your consent before collecting biometric data where required by applicable law.
We do not sell your personal information. We may share your information with:
We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion as required by law or for legitimate business purposes, such as fraud prevention and legal compliance. Stream logs and analytics data are retained for up to 90 days after your last streaming session.
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), encrypted storage, access controls, and regular security assessments. Each user's streaming infrastructure runs in an isolated container environment. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data receives adequate protection in accordance with applicable laws, including the use of standard contractual clauses where appropriate.
Depending on your jurisdiction, you may have rights regarding your personal information, including:
To exercise these rights, contact us at [email protected].
California residents have the right to know what personal information is collected, request deletion, opt out of the sale or sharing of personal information, and not be discriminated against for exercising these rights. We do not sell personal information as defined under the CCPA.
Residents of states with comprehensive privacy laws have similar rights, including access, correction, deletion, data portability, and the right to opt out of targeted advertising, sale of personal data, and profiling. To exercise these rights or to appeal a decision regarding your request, contact us at [email protected].
Canadian users have the right to access their personal information, request corrections, and withdraw consent for non-essential processing. We collect and use personal information only for identified purposes and with your knowledge and consent. To submit a request, contact us at [email protected].
UK residents have rights under the UK General Data Protection Regulation, including the right to access, rectify, erase, and port personal data, as well as the right to object to processing and restrict processing. Our lawful bases for processing include consent, contract performance, and legitimate interests. If you have concerns about our processing, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
EEA residents have the same rights described in Section 11. Our representative in the EU can be reached at [email protected].
The Service is not directed to children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us at:
[email protected]